Single Homeless Project is now the first homelessness and supported accommodation provider in the UK to achieve DAHA Accreditation – the gold standard in how services respond to domestic abuse.
Awarded by the Domestic Abuse Housing Alliance (DAHA), this national recognition sets a new standard for how homelessness services respond to domestic abuse – and reflects our deep commitment to survivor safety, empowerment, and justice.
A system that works for survivors
Domestic abuse is one of the leading causes of homelessness for women. In fact, Single Homeless Project’s own research into women’s homelessness shows that gender-based violence is a near-universal experience among the women we support.
Yet traditional homelessness systems weren’t built with women’s experiences in mind. Survivors, especially those facing multiple disadvantages, too often fall through the cracks. Or worse, are re-traumatised by the very systems meant to support them.
DAHA Accreditation is about changing that. It recognises services that go above and beyond to provide safe, trauma-informed, and survivor-led support.
Lucy Campbell, Head of Multiple Disadvantage at Single Homeless Project, said: “This isn’t just a milestone for us. It’s a huge step forward in demonstrating how the homelessness sector can learn from the domestic abuse sector, and work more closely in partnership. It sends a clear message: survivors of domestic abuse deserve homelessness services that are safe, trauma-informed and built around their needs. And we’re leading the way in making that a reality.”
Why this accreditation matters
The DAHA Homelessness and Supported Accommodation Accreditation is the first of its kind. It was co-designed by DAHA, Standing Together Against Domestic Abuse, and frontline organisations like ours – recognising that supporting survivors in homelessness settings requires different tools, policies and training than in mainstream housing.
As the largest charity in the pilot group, Single Homeless Project has helped shape these new national standards. And now, we’re the first to meet them.
That means:
- Our staff are trained to recognise, respond to and prevent domestic abuse
- Our policies and practices are survivor-centred, trauma-informed and responsive
- Our leadership is committed to a whole-organisation culture change, not just a badge
A living, evolving commitment
DAHA Accreditation is not the finish line. It’s the starting point. It marks a long-term commitment to keep listening, learning and leading. Every person who comes through our doors, especially those fleeing violence, deserves safety, respect, and the chance to rebuild.
This work is essential to our mission: to prevent homelessness in London and empower people to rebuild and transform their futures.
This is a huge step forward. But it’s just the beginning.
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