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Real stories

Discover the powerful stories of Londoners who have experienced homelessness and been supported through our services. These testimonials highlight their journeys, resilience, and hopes for the future.

Your support helps transform lives across our city. We thank all the clients who have shared their experiences with us.

A woman in a hijab speaking into a microphone.

Haja’s story

When Haja fled to London, she had endured years of trauma due to her journalism and political views. Our Refugee Resettlement service welcomed her and her family, providing a home and support to build a new life.

A man in winter clothes gazes into the distance, with autumn trees and buildings in the background.

Melake’s story

When Melake escaped Ethiopia, he dreamt of a new life. But bureaucratic issues left him homeless for over twenty years. Our Islington Hospital Discharge Service finally helped him find his first home in 30 years.

A woman is standing, smiling, with a colourful backdrop.

Sandra’s story

Sandra has faced years of instability in hostels but thrived after joining our specialist women-only hostel. With our support and her determination, she's reuniting with her family.